Current:Home > reviewsWas your flight to Europe delayed? You might be owed up to $700. -Wealth Axis Pro
Was your flight to Europe delayed? You might be owed up to $700.
View
Date:2025-04-17 14:43:10
Flight cancellations and delays are inconveniences at best, and trip ruiners at worst. The good news is, you may have the right to receive some money for being waylaid in an airport for hours on end.
Under European law, if you're traveling to, from or within Europe, you may be entitled to compensation for significant flight delays — when they are the airline's fault.
"You have a lot of rights as an American passenger when your flight gets delayed or canceled either to, from or within Europe," Scott Keyes, founder of flight deals site Going.com, told CBS MoneyWatch. "That stands in stark contrast to your rights when your flight gets delayed in the U.S."
European legislation EC 261 protects passengers and entitles them to monetary compensation of up to roughly $700 in the following scenarios:
- Your flight on any airline departed from the EU and arrived at its final destination with a delay of three or more hours.
- Your flight on a European airline took off from outside the EU and landed within the EU, and arrived at your final destination with a delay of at least three hours. For example, an AirFrance flight from New York to Madrid would qualify.
Under both scenarios, you must also have checked in for your flight on time to be entitled to compensation.
Beyond their control
There are times, however, when your flight may meet these criteria, but airlines aren't required to shell out.
If the flight delay is caused by "extraordinary circumstances," such as political unrest, extreme weather conditions, terrorist acts and more, airlines are off the hook.
Incidents like staff strikes, however, are the responsibility of the airline.
How much money can I get?
The amount of money you're entitled to relates to the duration of the flight, not the cost of the ticket.
On short-haul trips 1,500-kilometers (or 932 miles) long or less, passengers can earn up to 250 euros. On mid-distance flights, the maximum compensation is 400 euros. Passengers are entitled to 600 euros on long-haul trips.
How do I claim compensation?
Customers can contact the airline directly, but this can be cumbersome and time-consuming. Airlines often attempt to wear passengers down in hopes that they'll give up on the claim, according to experts.
"In practice when you go to an airline directly and try to get the compensation, it becomes very hard to navigate their customer assistance, or a lot of times you can't call," Eric Napoli, vice president of legal strategy for AirHelp, a company that helps passengers claim compensation. "It's incredibly difficult for you to figure out where to send your claim, who to claim it with. Generally people don't have access to information about why their flight was delayed so you have to trust the airline."
- Using AI to book a vacation
- Americans flood tourist hot spots across Europe after pandemic
- Can European aviation cope with an American summer vacation invasion?
It isn't cost-effective for passengers to retain lawyers, either.
"That's why claim companies like FlightRight exist. We enforce your rights against the airlines, because it isn't affordable to go to a lawyer to claim 250 Euros," said Claudia Brosche, legal counsel at Flightright, another airline claims firm.
Typically, if these services are successful in claiming compensation, they'll keep a percentage of the payout. If they're unsuccessful, passengers don't owe anything.
For example, AirHelp recently denied a claim for compensation for a flight from Milan to New York that was delayed by more than three hours. The service determined the delay was related to a passenger medical emergency, which is considered to be out of the airline's control. The inquiry was free, however.
"Airlines bank on the fact that passengers don't know rights, and that the longer it takes and the more documents they ask for from you, the more likely it is that you'll lose interest," Napoli said.
Keyes of Going said he's successfully filed claims directly with airlines that were quickly accepted. "The filing of the form was relatively straightforward and I never had to fight with the airline," he said.
However, it took roughly eight months from the time he filed his claim until he received his compensation check in the mail.
"It was processing time that caused the delay, it wasn't back and forth with the airline trying to fight for my rights or convince them I was owed this," he said. "It was, 'yes, you're owed compensation, it might take a little while for the check to show up.' And that certainly held true."
veryGood! (553)
Related
- Person accused of accosting Rep. Nancy Mace at Capitol pleads not guilty to assault charge
- China expands access to loans for property developers, acting to end its prolonged debt crisis
- Ring drops feature that allowed police to request your doorbell video footage
- Maine's supreme court declines to hear Trump ballot eligibility case
- Costco membership growth 'robust,' even amid fee increase: What to know about earnings release
- Pakistan must invest in climate resilience to survive, says prime ministerial hopeful Bhutto-Zardari
- Tom Hollander Accidentally Received Tom Holland's Massive Avengers Bonus for This Amount
- Florida deputy fatally shoots 81-year-old after she lunged at him with knife: Officials
- Alex Murdaugh’s murder appeal cites biased clerk and prejudicial evidence
- Dramatic video shows moment Ohio police officer saves unresponsive 3-year-old girl
Ranking
- Which apps offer encrypted messaging? How to switch and what to know after feds’ warning
- U.S. Capitol rioter tells judge you could give me 100 years and I would still do it all over again
- Jim Harbaugh buyout: What Michigan football is owed as coach is hired by Chargers
- Olympian Maricet Espinosa González Dead at 34
- The city of Chicago is ordered to pay nearly $80M for a police chase that killed a 10
- Sex and the City Fans Won’t Believe How Much Money Carrie Bradshaw’s Tutu Just Sold For
- eBay layoffs 2024: E-commerce giant eliminating around 1,000 jobs, 9% of workforce
- A child dies after being rescued along with 59 other Syrian migrants from a boat off Cyprus
Recommendation
Selena Gomez's "Weird Uncles" Steve Martin and Martin Short React to Her Engagement
After family feud, Myanmar court orders auction of home where Suu Kyi spent 15 years’ house arrest
Nick Dunlap turns pro after becoming first amateur to win PGA Tour event in 33 years
Commission probing response to Maine mass shooting will hear from sheriff’s office
Nearly 400 USAID contract employees laid off in wake of Trump's 'stop work' order
Conservative South Carolina Senate debates a gun bill with an uncertain future
Archaeologists say single word inscribed on iron knife is oldest writing ever found in Denmark
Supreme Court allows Alabama to carry out first-ever execution by nitrogen gas of death row inmate Kenneth Smith